Welcome to Soul Mindy♥

Personal Information
When you create an account, place an order, or subscribe to our newsletter, we collect:

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (we do not store complete credit card details)
• Purchase history

Automatically Collected Information
When you visit our website, we automatically collect:

• IP address
• Browser type
• Device information
• Cookies and tracking technologies
• Pages visited and shopping behavior
• Time spent on our website

How We use Your Information

We use your information for the following purposes:

• Process and fulfill your orders
• Manage your account and provide customer support
• Send transactional emails (order confirmations, shipping updates)
• Send promotional content about new journal designs, planner releases, or special offers (with your consent)
• Improve our website, products, and services
• Analyze user behavior and optimize the shopping experience
• Detect and prevent fraudulent transactions

Information Sharing and Disclosure
We may share your information with:

• Shipping partners to deliver your orders
• Payment processors to complete transactions
• Marketing service providers 
• Analytics partners to understand website usage
• Legal authorities when required by law

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Remember items in your shopping cart
• Keep you logged in during your visit
• Remember your preferences
• Analyze how you use our website
• Enable certain website functions

You can manage cookie preferences through your browser settings.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Delete your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last Updated” date.

Third Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, where data protection laws may differ.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us using Let’s Get In Touch” form in the footer of our website.

Thank you for choosing Soul Mindy as you companion in your self love journey♥